3 Year 25 Node StruxureWare Data Center Expert Software Support Contract

3 Year 25 Node StruxureWare Data Center Expert Software Support Contract

  • The Software Support Contract provides 24x7 telephone technical support, all software updates that are available during the term of the contract and development...

  • Includes: 3 Year Contract

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WMS3YR25N Features
3 Year 25 Node StruxureWare Data Center Expert Software Support Contract
The Software Support Contract provides 24x7 telephone technical support, all software updates that are available during the term of the contract and development of multi-vendor snmp device support. An individual software support contract is required for each StruxureWare Data Center Expert server appliance and license purchased.
Includes: 3 Year Contract
  • 7x24 telephone technical support
    Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.
  • Service warranty certificate
    Customers receive assistance from the Service Entitlements team to ensure their product is properly recorded. An e-mail Service Entitlement Certificate provides a detailed record of the service registration, along with the service expiration date.
  • Software upgrades
    Software support contracts entitle customers to all software upgrades and updates, ensuring access to new features and product enhancements.
StruxureWare Data Center Expert Features & Benefits
Manageability
Multi-vendor device support
Extensive multi-vendor support for monitoring networked SNMP devices. Enable visibility of existing SNMP devices through threshold alert notifications, data trending and reporting.
Centralized management
Simplify data center infrastructure management by using a centralized repository accessible from anywhere on the network through a powerful and easy-to-use console application.
Unified console
Customizable Windows and Linux client application enables instant access to StruxureWare Data Center Expert application from anywhere on the network.
Real-time monitoring
Immediate visibility to your entire physical infrastructure through centralized, real-time device monitoring and notification enabling quick assessment of events as they occur.
Free text search
Quickly locate devices and alerts through the free search field.
Fault notification
Real-time event notification minimizes response times to critical physical infrastructure situations. Enables IT Administrators to reduce mean time to repair, improve efficiency, and maximize uptime.
NMS Integration
Integrate SNMP traps into an Enterprise Management System, allowing users to view alerts generated by devices managed by StruxureWare Data Center Expert.
Alarm filters
Customize the user interface to display devices in critical, warning or normal device statuses.
Protection
Customizable user access
Define user access and viewing capabilities to individual groups. Control access to devices by administrator-defined user accounts. Additional user access can be managed by using the built-in LDAP and Active Directory Support.
Encrypted communications
128 Bit, SSL encrypted communications between client and server, as well as encrypted user IDs and passwords stored on the server to help protect your resources
Remote monitoring support
Web-based service that serves as a second set of eyes into the health of a company's physical infrastructure. Experienced professionals work non-stop to provide 24-hour monitoring and to help diagnose problems before they become critical.
Adaptability
Integrates with StruxureWare Management applications
Achieve integrated energy efficiency, predictive planning and real-time data center operations through the add-on StruxureWare Data Center Operation applications.
Extendable architecture
Available node and application license keys extend the capabilities of the platform allowing it to grow to meet changing business needs.
Add-on modbus TCP output module
Integrates data and select events from devices managed by StruxureWare Data Center Expert into an existing Building Management Systems through ethernet transmission.
Surveillance add-on application
Enhance visibility of your critical assets with physical threat management to monitor and record all activity in secured areas. A centralized repository allows the user to review, search and tag surveillance events for future needs.
Web services API
Provides the ability to integrate StruxureWare Data Center Expert data and events into existing IT applications and tools capable of making web services calls.
Availability
Localized user interface
Provides a localized user interface including alerts and alert descriptions in 10 local languages
Integrated data storage
StruxureWare Data Center Expert ships with internal storage for data and video collection. Additional storage can easily be made available using the built-in Network Attached Storage server support for long-term storage and archiving.
Centralized Alert Repository
Access historical alerts from several appliances through one central database. Sort alerts by type, date, appliance, and/or device group.
Graphical trending analysis
Access current and historic data for any device or group of devices. Plot and graph multiple data points in a logical correlation to visualize potential hazardous trends.
Custom reporting
Create, save and schedule user-defined reports for ease of data collection, distribution and analysis.
Agility
Auto-discovery
Reduces the time needed to install and deploy physical infrastructure devices by automatically detecting manageable devices on your network.
Mass firmware update
Decrease set-up time and complexity of managed devices by simultaneously upgrading firmware for multiple APC devices.
Mass Configuration
Provides a comprehensive mass configuration capability, allowing users to create, save, and push configurations or specific device settings to similar APC devices with a Network Management Card.
Private networking
Reduce IP addresses needed on the public network to manage devices, by placing them on an isolated secure network.
Custom mapping
Custom backgrounds, unique user-assignable icons, and drag-and-drop device placement make it easy to identify problem devices at a glance, minimizing downtime, errors, and cost.
Advanced device grouping
Define user access and viewing capabilities to individual groups. Control access to devices by administrator-defined user accounts. Additional user access can be managed by using the built-in LDAP and Active Directory Support.
Product Distribution
Andorra, United Arab Emirates, Antigua and Barbuda, Anguilla, Albania, Armenia, Netherlands Antilles, Angola, Argentina, Austria, Aruba, Azerbaijan, Bosnia and Herzegovina, Barbados, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Bolivia, Brazil, Bahamas, Botswana, Belarus, Belize, Canada, The Democratic Republic Of Congo, Central African Republic, Congo, Switzerland, Côte d'Ivoire, Chile, Cameroon, Colombia, Costa Rica, Serbia and Montenegro, Cuba, Cyprus, Czech Republic, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Western Sahara, EMEA, Eritrea, Spain, Ethiopia, Finland, Falkland Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Ghana, Gibraltar, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guyana, Honduras, Croatia, Haiti, Hungary, Ireland, Israel, Iraq, Iran, Iceland, Italy, Jamaica, Jordan, Japan, Kenya, Saint Kitts And Nevis, Kuwait, Cayman Islands, Kazakhstan, LAM, Lebanon, Saint Lucia, Liechtenstein, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Morocco, Moldova, Madagascar, Macedonia, Mali, Mongolia, Martinique, Mauritania, Malta, Mauritius, Malawi, Mexico, Mozambique, Namibia, NAM, Niger, Nigeria, Nicaragua, Netherlands, Norway, Oman, Panama, Peru, Pakistan, Poland, Puerto Rico, Portugal, Paraguay, Reunion, Romania, Russia, Rwanda, Saudi Arabia, Sudan, Sweden, Slovenia, Slovakia, Sierra Leone, Senegal, Somalia, Suriname, El Salvador, Turks And Caicos Islands, Chad, Togo, Tajikistan, Turkmenistan, Tunisia, Turkey, Trinidad and Tobago, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Saint Vincent And The Grenadines, Venezuela, U.S. Virgin Islands, XF, Yemen, Mayotte, South Africa, Zambia, Zimbabwe
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