Data Center Operation: Server Access, 1 Year Software Support Contract, 500 Nodes
Full server lifecycle access and power cycling for remote management.
Includes: 1 Year contract
7x24 telephone technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.
Service warranty certificate
Customers receive assistance from the Service Entitlements team to ensure their product is properly recorded. An e-mail Service Entitlement Certificate provides a detailed record of the service registration, along with the service expiration date.
Software support contracts entitle customers to all software upgrades and updates, ensuring access to new features and product enhancements.
Data Center Operation: Server Access Features & Benefits
Access BIOS settings and configurations directly from the DCIM software to solve hardware problems preventing a server from booting normally.
Connect to the operating system via RDP, SSH and VNC.
Remotely control and manage IT devices through software KVM for lights out data center management.
Access servers remotely whether they are on or offline for instant control and reboot.
Access track and trace
Track and trace who and when servers have been accessed and controlled through the software KVM.
Provides access to server audit logs for analyzing and troubleshooting when the OS is unresponsive.
Primary in-band management
Access both server OS and BMC through the primary network to solve any issues.
Secondary out-of-band management
Utilizes a secondary access path for reaching affected devices and solve any issues through the alternate business-critical network.
Provides visibility to exactly where your servers are placed within the data center for an accurate inventory and overview.
Software only KVM
Reduce costs by eliminating the need for hardware appliances in the data center.
One-to-many device control
View, configure and control multiple vendor’s IT devices through one console for secure and easy server management.
Multi-vendor asset support
Provides support for multiple types of IT assets and hardware platforms.
Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla, Albania, Armenia, Netherlands Antilles, Angola, APJ, Argentina, Austria, Australia, Aruba, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, The Democratic Republic Of Congo, Central African Republic, Congo, Switzerland, Côte d'Ivoire, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Serbia and Montenegro, Cuba, Cyprus, Czech Republic, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Western Sahara, EMEA, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, France, Gabon, United Kingdom, GCN, Grenada, Georgia, French Guiana, Ghana, Gibraltar, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guyana, Hong Kong, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, India, Iraq, Iran, Iceland, Italy, Jamaica, Jordan, Japan, Kenya, Cambodia, Saint Kitts And Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, LAM, Lebanon, Saint Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Morocco, Moldova, Madagascar, Macedonia, Mali, Myanmar, Mongolia, Martinique, Mauritania, Malta, Mauritius, Malawi, Mexico, Malaysia, Mozambique, Namibia, NAM, Niger, Nigeria, Nicaragua, Netherlands, Norway, Nepal, New Zealand, Oman, Panama, Peru, Papua New Guinea, Philippines, Pakistan, Poland, Puerto Rico, Portugal, Paraguay, Qatar, Reunion, Romania, Russia, Rwanda, Saudi Arabia, Sudan, Sweden, Singapore, Slovenia, Slovakia, Sierra Leone, Senegal, Somalia, Suriname, El Salvador, Turks And Caicos Islands, Chad, Togo, Thailand, Tajikistan, Turkmenistan, Tunisia, TP, Turkey, Trinidad and Tobago, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Saint Vincent And The Grenadines, Venezuela, U.S. Virgin Islands, Vietnam, XF, Yemen, Mayotte, South Africa, Zambia, Zimbabwe
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