2 Years of Remote Monitoring Service for (1) Node

2 Years of Remote Monitoring Service for (1) Node

  • A 7x24 monitoring service that acts as a primary or secondary support function. Trained technicians will monitor the health status of the physical infrastructure...

View Product Overview
WRMS2YR1N-01 Features
2 Years of Remote Monitoring Service for (1) Node
A 7x24 monitoring service that acts as a primary or secondary support function. Trained technicians will monitor the health status of the physical infrastructure to help diagnose, notify and resolve problems before they become critical.
  • 24-hour monitoring
    Experienced remote monitoring professionals work non-stop to provide 24-hour monitoring of the company's physical infrastructure. As a second set of eyes, they help to diagnose problems before they become critical.
  • Custom reporting
    Create, save and schedule user-defined reports for ease of data collection, distribution and analysis.
  • Customized escalation policies
    Alerts are managed according to your escalation policies and received in multiple formats.
  • Experienced NCPI professionals
    Aid in quick diagnosis of problems 24/7.
  • Multi-device support
    Manage an extensive range of APC devices including: single-phase and three-phase UPSs, power distribution units, cooling and environmental devices as well as other InfraStruXure® Manager Appliances.
  • Online Alarm/Event Reports
    Complete history is available online which outlines each event and the appropriate action that was taken according to the customers predefined escalation procedure.
  • Online configuration wizard
    Enables customers to easily modify their profiles online to reflect changes within their organization, including contact information and datacenter devices.
  • Phone notification
    Prompt contact with recommendations enables timely and informed choice of action.
  • Proactive monitoring
    By utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur.
  • Quarterly reports
    Highlights potential problem areas and provides recommended solutions to protect future availability.
  • Trending analysis
    Enables the customer to easily view changes in their physical infrastructure, thereby optimizing availability within the datacenter. Includes graphical and data export functionality, and shows the corresponding relationship of related data points.
Remote Monitoring Services Features & Benefits
Availability
24x7 expert monitoring
Device experts provide 24-hour monitoring of the physical infrastructure, alleviating the strain on internal support resources.
Alarm notification
Customers are notified in real-time via phone or e-mail as critical events occur, allowing them to reduce mean time to recovery, improve efficiency and maximize uptime.
Convenience
Proactive service response
Physical infrastructure threats can be anticipated, identified and resolved quickly and accurately.
Web portal
Offers a central repository of system information with a dashboard view of system status.
Agility
Trending analysis
Enables the customer to easily view changes in their physical infrastructure, thereby optimizing availability within the datacenter. Includes graphical and data export functionality, and shows the corresponding relationship of related data points.
Multi-device support
Manage an extensive range of APC devices including: single-phase and three-phase UPSs, power distribution units, cooling and environmental devices as well as other InfraStruXure® Manager Appliances.
Product Distribution
Andorra, Afghanistan, Antigua and Barbuda, Anguilla, Albania, Netherlands Antilles, Argentina, Austria, Aruba, Barbados, Bangladesh, Belgium, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Belize, Switzerland, Cook Islands, Chile, China, Colombia, Costa Rica, Serbia and Montenegro, Cuba, Cyprus, Czech Republic, Germany, Denmark, Dominica, Dominican Republic, Ecuador, Estonia, Spain, Finland, Fiji, Falkland Islands, France, GCN, Grenada, Greece, Guatemala, Guyana, Hong Kong, Honduras, Haiti, Hungary, Indonesia, Iceland, Italy, Jamaica, Japan, Cambodia, Saint Kitts And Nevis, South Korea, Cayman Islands, LAM, Saint Lucia, Liechtenstein, Sri Lanka, Lithuania, Luxembourg, Latvia, Macedonia, Myanmar, Malta, Mexico, Malaysia, Nicaragua, Netherlands, Norway, Nepal, New Zealand, Panama, Peru, Papua New Guinea, Philippines, Poland, Puerto Rico, Portugal, Paraguay, Sweden, Singapore, Slovenia, Slovakia, El Salvador, Turks And Caicos Islands, Thailand, TP, Trinidad and Tobago, Taiwan, Uruguay, Saint Vincent And The Grenadines, Venezuela, U.S. Virgin Islands, Vietnam
Options

Back to top