1 Year Next Day Response On-Site Service

Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.

Provides a detailed report of work performed including recommendations for service to ensure optimal performance

Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.

In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.

EcoStruxure Asset Advisor is a vendor-neutral affordable 24/7 remote troubleshooting service that provides peace of mind and fast issue resolution, enabled by community-based chat with the Schneider team or Service Bureau, by monitoring critical equipment insights and smart alarming directly to customer’s smartphone – proactively minimizing downtime. Instant access to live sensor data via the mobile app.

Replacements parts & components are included or available at a discount. Please see the statement of work for service specifics.

While on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance.

Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.

Choose an on site response time that best meets your business requirements and budget