(1 Year) Next Business Day On-site Service Factory Warranty Upgrade
Intelligent and efficient network power protection from entry level to scaleable runtime. Ideal UPS for servers, point-of-sale, routers, switches, hubs and other network devices.
7x24 telephone technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.
Comprehensive escalation and corrective actions process
In order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.
As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.
In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.
On site troubleshooting
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
Smart-UPS Features & Benefits
Increases availability by allowing a trained user to perform upgrades and replacements of the batteries reducing Mean Time to Repair (MTTR)
Predictive failure notification.
Provides early-warning fault analysis ensuring proactive component replacement.
Resettable circuit breakers
Enables a quick recovery from overload events.
Battery failure notification
Provides early-warning fault analysis on batteries enabling timely preventive maintenance
Ensures clean, uninterrupted power to protected equipment while batteries are being replaced
Ensures the product has been tested and approved to work safely with the connected service provider equipment and within the specified environment.
Low operating and maintenance costs with high efficiency, proven reliability and intelligent battery management
Patented green operating mode achieves efficiencies over 97%. Smart-ups was the first network UPS to be Energy Star certified. Intelligent battery management, pioneered by APC, maximizes battery performance and life through intelligent, precision temperature compensated charging. Dynamic battery replacement date indicator and automatic self tests insure battery reliability and warn in advance of needing replacement. Convenient, easy to connect, hot-swappable battery modules provide battery replacement without powering down. Designed and manufactured by APC for over 23 years, Smart-UPS is the world’s most trusted network UPS with over 25 million units sold.
Peace of mind that comes with full equipment compatibility and reliability of a leader
Provides pure sine wave output which is recommended by server manufacturers using active power factor corrected (PFC) power supplies. Safety agency tested and approved means that you can deploy Smart-UPS with confidence that they meet or exceed the industry’s most rigorous standards.
Save time with easy and convenient remote accessibility
Network manageable via serial, USB or optional ethernet. Includes Powerchute® Business Edition Software for convenient monitoring and control, safe operating system shutdown and innovative energy management capabilities.
Smarter productivity with ability to tailor to your specific application needs
Intuitive LCD interface provides clear information with the ability to configure the UPS locally with easy to use navigation keys. Over 15 different programmable settings including switched outlet group control allow for application specific settings, thresholds and notifications.
Avoids costly power problems by keeping your IT equipment and data safe and available
Network grade power conditioning protects from damaging surges and disruptive noise. Solid state automatic voltage regulation boosts low input voltage up to 30% and trims high voltage up to 12% without battery operation. Reliable battery back-up capacity to power through outages or gracefully shutdown systems
Provides remote power management of the UPS over the network.
Provides management of the UPS via a serial port.
LED status indicators
Quickly understand unit and power status with visual indicators.
Provides management of the UPS via a USB port (not available on all models).
Provides notification of changing utility power and UPS conditions.
Intelligent battery management
Maximizes battery performance, life, and reliability through intelligent, precision charging.
Protects connected loads from surges, spikes, lightning, and other power disturbances.
Boost and Trim Automatic Voltage Regulation (AVR)
Gives higher application availability by correcting low and high voltage conditions without using the battery (not available on all models).
Disconnected battery notification
Warns when a battery is not available to provide backup power.
Automatic restart of loads after UPS shutdown
Automatically starts up the connected equipment upon the return of utility power.
Periodic battery self-test ensures early detection of a battery that needs to be replaced.
Temperature-compensated battery charging
Prolongs battery life by regulating the charge voltage according to battery temperature.
Adjustable voltage sensitivity
Provides the ability to adapt the UPS for optimal performance in specific power environments or generator applications.
Adjustable voltage-transfer points
Maximizes useful battery life by widening the input voltage window or tightening the output voltage regulation.
Canada, United States
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