1 Yr Advantage EcoStruxure Asset Advisor Service Plan
Offers maximum protection of your critical equipment via smart alarming, remote troubleshooting and 24/7 real-time monitoring directly to your mobile phone.
Remote monitoring support
Web-based service that serves as a second set of eyes into the health of a company's physical infrastructure. Experienced professionals work non-stop to provide 24-hour monitoring and to help diagnose problems before they become critical.
EcoStruxure Asset Advisor Features & Benefits
EcoStruxure Asset Advisor Report
Let us tell you when your fan is about to fail instead of waiting for it to do so. The personalized report provides insights on connected devices, coupled with expert recommendations on how to improve equipment utilization and lifecycle.
Expert 24x7 monitoring
Alleviates the strain on internal staff by engaging experts to provide 24-hour NOC monitoring of the physical infrastructure, enabling remote troubleshooting for quick resolution of critical incidents.
Incidents are automatically created and tracked, providing easy access to real-time incident status, incident history and chat history between your own team and the Schneider Electric NOC personnel.
Proactive service dispatch
Physical infrastructure threats can be anticipated, identified and resolved quickly and accurately, and potential onsite support dispatched if required.
Team chat collaboration
Collaborate through chat with your own team and Schneider Electric experts for quick resolution of a problem.
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Get more value from your data by connecting to the Schneider cloud. Connect one device and you’ll get alarms and analytics from that device. Connect all devices in your data center and you’ll get the predictive analysis – and if you connect all your data centers you’ll be able to benchmark between them, as well as your peers globally.
Standard & Premium
Alarms on app
Customers are immediately notified via Smartphone and/or phone call as critical events occurs, allowing for fast issue resolution and minimized downtime.
Secure encrypted communication
All network communication goes through our secure outbound and encrypted gateway. Outbound https connection from gateway to cloud with 2048 bits through port 443.
Live data on app
Always connected to your physical infrastructure, showing live sensor data and device details directly on your smartphone.
Multi-vendor equipment support
Remove the need for multiple monitoring platforms by managing an extensive range of networked Schneider Electric devices including: 1phase and 3phase UPSs, power distribution units, cooling, environmental and other data center devices. 3rd party devices can be monitored, provided these devices have an IP port with SNMP or Modbus TCP and deliver useful information.
A cyber-secure connection provides improved security for your infrastructure devices, and machine data forms the basis of operational insights and analytics, aimed at reducing equipment maintenance costs.
EcoStruxure IT App
Always connected to your physical infrastructure, showing live sensor data and device details directly on your mobile.
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