Assembly/Start-Up Service 7x24
A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric solution
Includes: User Manual
7x24 telephone technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.
In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
APC will position the equipment in its final location within the installation site, saving you the hassel of moving large cumbersome components and pallets through tight spaces.
During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
From rack assembly to module installation and internal wiring, APC will put together all the pieces of your solution.
Installation Services Features & Benefits
Multiple levels of service
With the option of packages or individual service components, our services are structured to allow you to pick and choose what you would like APC to do for you.
7x24 Upgrade option
If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.
Experienced APC Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
Antigua and Barbuda, Anguilla, Netherlands Antilles, Argentina, Aruba, Barbados, Bermuda, Bolivia, Brazil, Bahamas, Belize, Canada, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, Falkland Islands, Grenada, Guadeloupe, Guatemala, Guyana, Honduras, Haiti, Jamaica, Saint Kitts And Nevis, Cayman Islands, LAM, Saint Lucia, Martinique, Mexico, NAM, Nicaragua, Panama, Peru, Puerto Rico, Paraguay, El Salvador, Turks And Caicos Islands, Trinidad and Tobago, United States, Uruguay, Saint Vincent And The Grenadines, Venezuela, U.S. Virgin Islands
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