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Search FAQs

Firefox reports "Server not found" when opening PowerChute web page.

Issue:
When opening PowerChute web page Firefox reports "Server not found"

Products:
PowerChute Business Edition
PowerChute Network Shutdown

Environment:
All supported OS

Cause:
Fully Qualified Domain Name is not resolved.


Solution:
Remove the Domain information from the address.
Example: change https://w7us5cb3251q6xl.nam.gad.schneider-electric.com:6547 to https://w7us5cb3251q6xl:6547

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.