{"support":{"yesButton":"Да","noButton":"Нет","feedback":{"title":"Что мы можем сделать лучше?"},"submitButton":"Отправить","successMessage":"Благодарим вас за отзыв","title":"Было ли это полезно?","feedbackPercentLabel":"пользователей считают это полезным","captcha":{"error":"Установите флажок"}}}Поиск часто задаваемых вопросов
{"searchBar":{"inputPlaceholder":"Выполните поиск по ключевому слову или задайте вопрос","searchBtn":"Поиск","error":"Введите ключевое слово для поиска"}}Easy-UPS reports bDC <Battery Disconnected>
Issue: Easy-UPS reports bDC <Battery Disconnected> during online operation with battery properly connected
Product lines: SRV1KI, SRT2KI, SRV3KI, SRV1KRI, SRV2KRI, SRV3KRI, SRC1KI, SRC1I-AR, SRC2KI, SRC2KI-AR, SRC1KUXI-IN, SRC1KUXI, SRC1KUKXIX84
Cause: The UPS performs an internal battery self-check every 5 minutes. If the UPS detects the battery voltage has deviated outside the acceptable threshold, the UPS will report bDC <Battery Disconnected>. The alert will auto resolve within 5 minutes at the next battery self-check.
Resolution: Use the attached firmware upgrade guide and the appropriate firmware file to update the UPS firmware and resolve the bDC event.
Product lines: SRV1KI, SRT2KI, SRV3KI, SRV1KRI, SRV2KRI, SRV3KRI, SRC1KI, SRC1I-AR, SRC2KI, SRC2KI-AR, SRC1KUXI-IN, SRC1KUXI, SRC1KUKXIX84
Cause: The UPS performs an internal battery self-check every 5 minutes. If the UPS detects the battery voltage has deviated outside the acceptable threshold, the UPS will report bDC <Battery Disconnected>. The alert will auto resolve within 5 minutes at the next battery self-check.
Resolution: Use the attached firmware upgrade guide and the appropriate firmware file to update the UPS firmware and resolve the bDC event.
Вложения
Узнайте больше
Узнайте больше
Не удается найти то, что нужно?
Обратитесь в нашу службу поддержки клиентов, чтобы получить техническую поддержку, помощь в составлении жалоб и многое другое.