Browse FAQs

Where can I get support for APC and MGE Products?
AIS 3000 AIS 5000 AIS Accessories AIS Battery Systems ... Biometric Security ... Cabinet Power Distribution ... MGE Galaxy 5000 ... Notebook Security ... Security Cameras
What is the IP (Internal Protection) rating of the NetShelter SX, SV and CX cabinets?
... large an object, or liquid, may pass through the side panels or roof of a cabinet .
What is the IP (ingress or international protection) rating of SMC, SMT and SMX series Smart-UPS?
... Ingress or international protection (IP) ... ... panels, or roof , of an ... protects against solid objects greater than 12 mm and does not offer protection against water. ... the degree of protection with respect to ... ... 0 = Not protected 1 = Protects against solid objects greater than 50 mm 2 = Protects against solid objects greater than 12 mm 3 = Protects against solid objects ... 2.5 mm 4 = Protects against solid objects ... 1.0 mm ... 5 = Dust protected ... indicates degree of protection with respect to ... ... 0 = Not protected
Is there a roof available for the ar3100 which is solid and does not have open cable access holes?
There may be a need for a solid roof on the cabinets . ... A more secure roof may be required for installations such as PCI. ... The war7210 can be used where high security is required.
Do we offer roof fans for 1200 mm deep cabinets? If not, why not?
If a customer requires a 1200 mm deep roof fan we can process a custom request.
Can other manufacturer's cabinets be installed in the HyperPod?
Height differences are no problem with the adjustable brush strips that mate with the cabinet roof .
Can cable bridge partition/trough be installed across the top of a 300 mm or 600 mm InRow chilled water cooling unit?
NetShelter troughs can span one cabinet width without attaching directly to the cooling unit roof .
Can the holes in the rear roof of a NetShelter SX cabinet, or the gap along the bottom of the cabinet, be closed off?
Customers wishing to convert the roofs on existing cabinets should purchase new roofs .
Do the NetShelter SX cabinets have new roofs?
Issue: The newer NetShelter cabinet comes with a different roof .

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