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Search FAQs

What's the difference between the new SP shock packaging and the previous SP1 and SP2 products?

Issue:
An explanation is needed to distinguish between the SP1 and SP2 versions and the new SP shock packaging. 

Product Line:
NetShelter SX Shock Package  

Environment: 
All versions and serial ranges.

Cause:
All of the SP1 and SP2 shock packaging skus have been replaced by AR3xxxSP skus. 

Resolution: 
For a complete list of the differences in the new and old shock packaging please see the attached document. 

Here are a few of the basic differences: 

Pallet - more robust and size. 
Ramp - more robust, single piece vs multiple pieces. 
Protection - foam vs cardboard corner protectors. 
Cabinet - additional mounting rail fasteners secure the mounting rails to the side brace. 
-Cabinet elevation brackets (4) installed at the bottom of the cabinet and allow the cabinet to rest on the pallet bracket versus the casters during shipment. 
-Casters - heavy duty and fixed rear castors. 
Pallet bracket - easy removal methods (2 possible methods) , includes feet for the cabinet to rest on and elevate the cabinet removing the weight of the cabinet and its contents from the casters during shipment
More sizes available - now different heights and depths than the standard

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