{"support":{"yesButton":"yes","noButton":"no","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Did this answer your question?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please tick the box"}}}
Search FAQs
{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}
Why do I not see the check box for "Command File" in PowerChute Business Edition when viewing the interface using Firefox?
Issue:
Viewing PowerChute Business Edition interface using Firefox and the Command File check boxes are missing.


Product Line:
PowerChute Business Edition (PCBE)
Environment:
Firefox web browser versions 25 and older
Cause:
Undetermined
Resolution:
We recommend updating to the latest version of Firefox.
With older version of Firefox mouse over the area where the check box should be and click. The check boxes will appear.
Viewing PowerChute Business Edition interface using Firefox and the Command File check boxes are missing.
Product Line:
PowerChute Business Edition (PCBE)
Environment:
Firefox web browser versions 25 and older
Cause:
Undetermined
Resolution:
We recommend updating to the latest version of Firefox.
With older version of Firefox mouse over the area where the check box should be and click. The check boxes will appear.