{}

Our Brand

{"support":{"yesButton":"yes","noButton":"no","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Did this answer your question?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please tick the box"}}}

Search FAQs

{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}

Why is the PowerChute Network Shutdown Plug-in not visible in vSphere HTML 5 web client

Issue:
Deploy PowerChute vSphere Web Client Plug-in to vSphere 6.7 and above but the Plug-in is not available.

Product Line:
PowerChute Network Shutdown

Environment:
VMware vSphere 6.7 and above HTML 5 web client

Cause:
The PowerChute Plug-in requires Adobe Flash and Flash is not available in the vSphere 6.7 HTML 5 based web client

Solution:
Open the vSphere 6.7 Flash based web client (Flex).

Note: the vSphere Plug-in is not required for PowerChute to operate in terms of core functionality and providing graceful shutdown. The plug-in is simply a means of accessing the PowerChute UI from within the vSphere Client. If running Flex is not an option PowerChute can be access by opening a browser tab and entering the ip address of the PowerChute client. Example https://192.168.10.10:6547. Once that has been done you can bookmark the page for easy access.
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.