{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}
{}
{"support":{"yesButton":"yes","noButton":"no","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Was this helpful?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please tick the box"}}}
Search FAQs

When installing a NetShelter VED kit is it possible that the duct may cover more than one ceiling tile?

Issue:
Multiple ceiling tiles need to be cut. 

Product Line:
NetShelter Vertical Exhaust Duct

Environment:
All versions and serial ranges.

Cause:

Where the VED Kit meets the ceiling, the VED covers more than one ceiling tile. 

Resolution:
It's common that the duct will cover more than one ceiling tile. Consequently, more than one ceiling tile may need to be cut. 

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.