{}

Our Brand

{"support":{"yesButton":"yes","noButton":"no","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Did this answer your question?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please tick the box"}}}

Search FAQs

{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}

Video: How to take the Galaxy 5000 UPS from normal operation to total power off?

Issue:
Shutting Down the MGE Galaxy 5000 UPS

Product line:
Galaxy 5000, Galaxy 5500

Environment:
All models, all serial numbers

Cause:
Due to site maintenance, inclement weather, and other conditions, request come in for assistance with Powering Down the Galaxy 5000 UPS

Resolution:
The instructions to power down the UPS are available on the display.  This procedure is for a single UPS without an external bypass panel.

These instructions are in the owner’s manual which can be located at https://www.apc.com/salestools/MBPN-8YPFLA/MBPN-8YPFLA_R0_EN.pdf

Step 1: Touch any button on the display to wake it up.
Step 2: Push the Menu Button
Step 3: Scroll to “Maintenance”
Step 4: Choose “Stop the UPS”
Step 5: Press the Inverter OFF (gray) button for 3 seconds to transfer the load to the Static Bypass Switch.
At this point, the load is no longer protected by the UPS.
Step 6: Turn the maintenance bypass switch Q3BP to ON.
Step 4: Turn the output switch Q5N to OFF.
The UPS is now fully isolated from the load.
Step 5: Set the battery circuit breaker(s) QF1 to Off Position.
Step 6: Turn the Q1 Switch to Off
Step 7: Turn the Q4S Switch to Off
Wait until the display and LEDs turn off.

Caution: There is still stored energy in the capacitors, and batteries inside the UPS.  Never remove any covers or panels.  There are no user serviceable parts inside.

Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.