{}

Our Brand

{"support":{"yesButton":"yes","noButton":"no","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Did this answer your question?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please tick the box"}}}

Search FAQs

{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}

PowerChute Business Edition Version 10.x Upgrade Paths

Issue:
PowerChute Business Edition v10.x Upgrade Paths

Product:
PowerChute Business Edition v10.x

Environment:
All supported operating systems

Resolution:
Below is a list of the supported upgrade paths for PowerChute Business Edition v10.x

China
Version 9.0.1 to 10.0 64-bit Agent only. The 32-bit 9.0.1 Agent is not upgradable to version 10.0.
Version 10.0 to 10.0.1, 10.0.2, 10.0.3,10.0.4,10.0.5
Version 10.0.1 to 10.0.2 ,10.0.3,10.0.4,10.0.5
Version 10.0.2 to 10.0.3,10.0.4
Version 10.0.3 to 10.0.4,10.0.5
Version 10.0.4 to 10.0.5

Rest of World (excluding Japan)
Version 9.5 to 10.0 64-bit Agent only. The 32-bit 9.5 Agent is not upgradable to version 10.0.
Version 10.0 to 10.0.1, 10.0.2,10.0.4,10.0.5
Version 10.0.1 to 10.0.2,10.0.4,10.0.5
Version 10.0.2 to 10.0.4
Version 10.0.4 to 10.0.5


NOTE: Beginning with the release of PowerChute Business Edition 9.5, the Server and Console have been decommissioned replace by a single web Agent. And, beginning with the release of PowerChute Business Edition version 10.0, PowerChute is a 64-bit application only.

Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.