{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}
{}

Our Brand

{"support":{"yesButton":"yes","noButton":"no","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Was this helpful?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please tick the box"}}}
Search FAQs

Upgrade PowerChute Network Shutdown Appliance from version 4.1 to 4.2 and the system web page <ip address:5480> still displays version number 4.1

Issue:
Upgraded PowerChute Network Shutdown Appliance from version 4.1 to 4.2 and the system web page is still displaying version number 4.1

Product Line:
PowerChute Network Shutdown

Environment:
PowerChute Network Shutdown Appliance on VMware ESXi

Cause:
Display name is not updated in /opt/vmware/var/lib/vami/update/data/info/manifest-installed.xml
and
/opt/vmware/share/htdocs/service/core/view-deploy.xml

Solution:
After following the instruction in Schneider Electric FAQ FA276378 to upgrade the PowerChute virtual appliance from version 4.1 to 4.2 when the upgrade has been completed using a text editor edit 
/opt/vmware/var/lib/vami/update/data/info/manifest-installed.xml
and
/opt/vmware/share/htdocs/service/core/view-deploy.xml 
changing display name from 4.1 to 4.2

Examples of corrected view-deploy.xml 
     <property name="name" value="PowerChute Network Shutdown 4.2 for VMware"/>

Example of corrected manifest-installed.xml
  PowerChute Network Shutdown 4.2 for VMware
  4.2.0.6729
  4.2

 

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.