{}

Search FAQs

{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}

Why does my Smart-UPS 15k/20k indicate "Mains Not Available. Input Frq/Volt Out of Range"?


Issue:

"Mains Not Available. Input Frq/Volt Out of Range"

Product Line:

Smart-UPS Online

Environment:

All SURT15k/20k models, All Serial Numbers

Cause:

"Mains Not Available. Input Frq/Volt Out of Range" indicates that there is an issue with the input frequency or voltage and the UPS is unable to operate online.

Resolution:

Check input voltages and frequency. Consult an electrician or your utility if power issues persist.

Did this answer your question?

Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.