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No access to web agent using TLS 1.1 or TLS 1.2 with PowerChute Business Edition 9.0.1, 9.1.0, 9.0.2
Issue:
PowerChute Business Edition 9.0.1, 9.1.0 and 9.0.2 is packaged with JRE 6. JRE 6 is not compatible with TLS 1.1 or TLS 1.2
Product Line:
PowerChute Business Edition versions 9.0.1, 9.1.0 and 9.0.2
Environment:
OS: Linux, Solaris, Windows x64, x86
Cause:
JRE 6 is not compatible with TLS 1.1 or TLS 1.2 see the following for more info: http://docs.oracle.com/javase/7/docs/technotes/guides/security/SunProviders.html
Solution:
Upgrade the version of JRE used by PowerChute to a version greater than 6
1 – Install a standalone x86 Java JRE (minimum JRE version 7)
Note: On Linux, the RPM Package Manager installs the JRE to the /usr/java/ directory.
2 – Download the attached JRE Config Tool:
3 – Run the JRE Config Tool to change the location of the Java JRE used by PowerChute to the JRE installed in step 1.
PowerChute Business Edition 9.0.1, 9.1.0 and 9.0.2 is packaged with JRE 6. JRE 6 is not compatible with TLS 1.1 or TLS 1.2
Product Line:
PowerChute Business Edition versions 9.0.1, 9.1.0 and 9.0.2
Environment:
OS: Linux, Solaris, Windows x64, x86
Cause:
JRE 6 is not compatible with TLS 1.1 or TLS 1.2 see the following for more info: http://docs.oracle.com/javase/7/docs/technotes/guides/security/SunProviders.html
Solution:
Upgrade the version of JRE used by PowerChute to a version greater than 6
1 – Install a standalone x86 Java JRE (minimum JRE version 7)
Note: On Linux, the RPM Package Manager installs the JRE to the /usr/java/ directory.
2 – Download the attached JRE Config Tool:
3 – Run the JRE Config Tool to change the location of the Java JRE used by PowerChute to the JRE installed in step 1.
Released for:APC Romania
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