Browse FAQs

Why does PowerChute Network Shutdown not start after upgrading system Java?

Published date: 15 October 2020

Issue:
After upgrading system Java PowerChute Network Shutdown web interface is not accessible.

Product:
PowerChute Network Shutdown versions v3.x, v4.0, v4.1, v4.2

Environment:
All supported OS

Cause:
When upgrading Java in most cases the older version in uninstalled so the path PowerChute uses to access Java no longer exist.

Solution:
Run the PowerChute installer which will discover the new path.

NOTE: This issue is resolved in PowerChute Network Shutdown v4.3+ which supports OpenJDK.

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.