{}

Our Brands

Search FAQs

Why is the PowerChute Network Shutdown Plug-in not visible in vSphere HTML 5 web client

Issue:
Deploy PowerChute vSphere Web Client Plug-in to vSphere 6.7 and above, but the Plug-in is not available.

Product Line:
PowerChute Network Shutdown

Environment:
VMware vSphere 6.7 and above HTML 5 web client

Cause:
The PowerChute Plug-in requires Adobe Flash, and Flash is not available in vSphere 6.7, 7.x, 8.x HTML 5-based web client.

Solution:
With vSphere 6.7 open the vSphere 6.7 Flash based web client (Flex).

Note:
The Flash based wed client was discontinued when vSphere 7.x was released.

**The PowerChute vSphere Plug-in is not required for PowerChute to operate in terms of core functionality and providing graceful shutdown. The plug-in is simply a means of accessing the PowerChute UI from within the vSphere Client. PowerChute can be accessed by opening a browser tab and entering the IP address of the PowerChute client. Example https://192.168.10.10:6547. Once that has been done you can bookmark the page for easy access.

APC Philippines

Explore more
Explore more
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.