{}

Our Brands

{"support":{"yesButton":"Yes","noButton":"No","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Was this helpful?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please check the box"}}}

Search FAQs

{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}

What types of Administrative system level alerts are produced by Data Center Expert?

Issue:
Administrative alerts in DCE

Product Line:
StruxureWare Data Center Expert

Environment:
StruxureWare DCE 7.x

Cause:
Administrative alerts are pre-defined in DCE. These alerts will be sent when an event below occurs and email is configured with a local or LADP/AD user account.

Resolution:
Here is a list of all the possible notifications a user could receive  from DCE:
  • Cancelled Backup - If a backup is in progress and someone cancels it through DCE User Interface.
  • Critical Communications Error - If a NetBotz appliance drops offline (does not apply to SNMP). - Drive Issues -      (Enterprise server only) - If one of the hard drives in the RAID is bad or rebuilding (the state it will be in after you insert a replacement drive).
  • Email Tests - The test email sent when setting your SMTP (email server) settings.
  • Failed Backup - If a backup starts successfully, but is unable to complete (runs out of disk size, share drops offline, etc...)
  • Failed Schedule Export - Same as "Failed Backup" but for scheduled exports
  • Purging - When the disk is being purged because the usage has reached the limit set in the user interface
  • Reboot - When the server is rebooted.
  • Storage Repository Offline - When DCE uses an external storage repository and it drops offline.
Please note that to be notified for any of these alerts, the user / administrative account must have an e-mail associated with their login either in DCE or, if DCE is configured to use them, in an associated Active Directory / LDAP account.
Explore more
Explore more

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.