{"support":{"yesButton":"Yes","noButton":"No","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Was this helpful?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please check the box"}}}Search FAQs
{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}Can the NetShelter CX PDU (AP9567 or AP9568) be plugged into a higher amp power source? Will it protect the fans?
Issue:
A customer asks if it's safe to connect the 10A NetShelter CX PDU into a higher amperage port on a UPS or PDU. They want to make sure the fans are protected.
Product Line:
NetShelter CX
Environment:
All models, all serial numbers.
Cause:
A customer may have a UPS or PDU that only offers ports with higher Amp ratings than that of the PDU.
Resolution:
Yes, the PDU can be connected into a port with a higher Amp rating.
An example of this would be that in North America it's ok to connect the NEMA 5-15P on the end of the AP9567 power cord into a NEMA 5-20R receptacle on a PDU or UPS.
A customer asks if it's safe to connect the 10A NetShelter CX PDU into a higher amperage port on a UPS or PDU. They want to make sure the fans are protected.
Product Line:
NetShelter CX
Environment:
All models, all serial numbers.
Cause:
A customer may have a UPS or PDU that only offers ports with higher Amp ratings than that of the PDU.
Resolution:
Yes, the PDU can be connected into a port with a higher Amp rating.
An example of this would be that in North America it's ok to connect the NEMA 5-15P on the end of the AP9567 power cord into a NEMA 5-20R receptacle on a PDU or UPS.
Can't find what you are looking for?
Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.