Search FAQs
{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}What do I enter in the "Amp Hour" field of my SURT15k or SURT20k UPS
Issue:
What do I enter in the "Amp Hour" field of my SURT15k or SURT20k UPS
Product Line:
Smart-UPS Online
Environment:
All 15Kva and 20Kva models, All Serial Numbers
Cause:
The "Amp Hour" field on the NMC is for use on International models that support non-intelligent battery packs in some regions.
It is not used on domestic models.
Resolution:
You do not need to enter anything in the "Amp Hour" field of your North American SURT15K or SURT20K UPS. Your unit will auto-configure based on the intelligent packs that are connected.
What do I enter in the "Amp Hour" field of my SURT15k or SURT20k UPS
Product Line:
Smart-UPS Online
Environment:
All 15Kva and 20Kva models, All Serial Numbers
Cause:
The "Amp Hour" field on the NMC is for use on International models that support non-intelligent battery packs in some regions.
It is not used on domestic models.
Resolution:
You do not need to enter anything in the "Amp Hour" field of your North American SURT15K or SURT20K UPS. Your unit will auto-configure based on the intelligent packs that are connected.
Published for:APC Philippines
Did this answer your question?
Explore more
Range:
Explore more
Range:
