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PowerChute Personal Edition 3.X "has stopped working" on Windows Vista or Windows 7.

Issue:
PowerChute Personal Edition 3.X "has stopped working" on Windows Vista or Windows 7.

Product Line:
PowerChute Personal Edition version 3.X

Environment:
All supported Windows OS

Cause:
If you see "PowerChute has stopped working" on Windows Vista or Windows 7

 

the reason is missing Arial font/s on your system. To check to see if Arial.ttf and or Arialbd.ttf are missing look in C:\Windows\Fonts\Arial

Solution:

If they are missing you can load the Arial fonts - font family from you system CD, system back-up drive, or back-up CD. You may also download the fonts from Microsoft.com

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.