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Smart-UPS C Series FAQ
Smart-UPS C Series FAQ Smart-UPS ... is the new Smart-UPS C series? The Smart-UPS C series is our new entry level Smart-UPS product designed for ... ... feature a new LCD Interface. 1000 and 1500va in both Rack ... ... with the SMC Smart-UPS ? The SMC Smart-UPS supports Powerchute Business ... ... not have a Smart -Slot and ... ... with a " C " suffix ( ... smc1500c) include Smartconnect Cloud Connectivity ... with a " C " suffix ( ... ethernet port for Smartconnect Cloud Connectivity
How do I update the firmware of my SMT, SMX, SMC, SRT, XP, or XU series Smart-UPS?
Resolution: Remotely via the APC SmartConnect Cloud (Models with a " C " suffix only - IE: smt1500c)
Video: How do I upgrade my SMT/SMX Smart-UPS firmware using my Network Management Card?
... to update my Smart UPS (SMT/ ... Smart-UPS models with the ... Supported UPS model listed above UPS Network Management Card ... UPS power output * ... ... for the particular UPS (Links are ... UPS Firmware Updates allow ... ... recommend using the APC Firmware Upgrade Wizard ... connection to the UPS whenever possible. The APC Firmware Upgrade Wizard ... ... to upgrade their Smart-UPS Firmware using an APC Network Management Card ... ... and update the UPS via the Network ... ... Find the correct UPS Firmware Image. Use the UPS "ID" ... Image for your UPS . ... platform of your UPS .
Video: How do I troubleshoot the Replace Battery LED on a Smart-UPS?
... lit on my Smart-UPS . Smart-UPS , Smart-UPS Online ... , or the LCD Screen on the UPS (if so ... ... for a standard UPS or 24 hours for a UPS with external batteries ... Smart-UPS products will charge ... If your UPS has an LCD screen go to the ... then select " UPS Self Test" If your UPS does not have an LCD display, press ... ... >25° C / 77° ... ... warranty on all Smart-UPS products is 2 ... contact APC Customer Support ... unit when contacting APC as additional troubleshooting ...
Which Smart-UPS products have upgradeable firmware?
Smart-UPS , Smart-UPS Online ... Next Generation" Smart-UPS products, Schneider ... the firmware of Smart-UPS products. ... typically have an LCD screen rather than a ... The UPS and a Network ... installed in a UPS will each have ... Legacy Smart-UPS products do not ... ... smx1500 with firmware UPS 02.x ... ... Card, or SmartConnect Cloud (on ... ... power of the UPS be turned off ... The exception to this is the Cloud Enabled units (Currently SMC and SMT units with a " C " Suffix, such as the smt1000c or smt1500c).
Video: How do I update the firmware of my SMT, SMX, SMC, or SCL series Smart-UPS using the Firmware Upgrade Wizard?
Issue: There are two methods to update the firmware of the UPS : ... , however some Smart-UPS require version 4 ... Smart-UPS SMT, SMX ... ... general, all Smart-UPS models beginning with ... ... smx1500 with firmware UPS 02.x ... ... firmware earlier than UPS 07.2 ... firmware earlier than UPS 08.0 UPS Family/Category ... SKU is running UPS firmware 0. ... ... is running a UPS firmware version between ... ... SKU is running UPS firmware version 7 ... ... included with your UPS . If your UPS is ... menu of the UPS LCD screen select "About ... down to " UPS Firmware"
Why is my equipment dropped or rebooted while connected to my Smart-UPS?
... Equipment connected to Smart-UPS drops or reboots ... Smart-UPS ... attached to a Smart-UPS can be dropped ... - A UPS with a weak ... Every Smart-UPS has a " ... C (68- ... C (15 C (77 C (95 ... failure which the UPS self test may ... ... result in unexpected UPS behavior including load drops and the UPS turning off: - Each UPS is limited in ... ... number of the UPS tells you the ... ... determine if your UPS is capable of ... please use our UPS Selector Tool at
Video: How do I configure APC Network Management Card network settings?
Smart-UPS front panel LCD - (available on supported SMT, SMX, and SRT Models with NMC2/NMC3)
Network Management Card 3 – dbg directory not included in Smart-UPS firmware
apc > dir C :\dbg\* 2. Download the contents of the dbg directory:


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