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Want to compare the cost of managing your Edge Computing sites yourself versus letting us do it for you?

Discover your cost savings and downtime reduction today.
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Why add a distributed IT management service?

Man repairs the machinery with tools

Gain Visibility

We monitor your customer’s dispersed UPSs, so you don't have to. And with centralized visibility, you remain in control.
3d illustration of vehicles in a city

Avoid Costly Dispatches

Using our vehicles, you can avoid spending money operationally to reach your customer’s dispersed IT installations.

Increase Revenue

Looking for recurring revenue? Extend your reach beyond point products, without all the worry and effort.

What others are saying

Dan Coffman, CEO, UPS Protection, Inc.
"Thanks to Monitoring & Dispatch Services, we have been able to provide a full package service to our customers to relieve their staff from maintenance duties and give them the peace of mind to dedicate their time to their focused activities.”

A full package service

Poor visibility. Limited budget and IT staff. Costly on-site remediations. You and your customer’s face similar issues with distributed IT. Monitoring & Dispatch can be the hands-off, value-added service you both need, while staying in control. Here’s how it works.

We contact you

Receive notifications from our Connected Services Hub when critical incidents arise. Watch the example above.

We send the experts

Get next business day, on-site service from our expert technicians with replacement parts (included), if necessary.

Need help?

Support Center

Obtain answers on your own by trying our digital support tools.

Search FAQs

Get answers you need by browsing topic-related Frequently Asked Questions (FAQ).

How to buy?

Easily find the nearest APC Reseller or Distributor in your location.

Find your replacement battery

Find the genuine APC Replacement Battery for your UPS.

Contact Us

Connect with us for help choosing the right product or with troubleshooting and installation. Monday through Friday from 7:00 a.m. to 7:00 p.m. AEST.