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Deployment of Data Center Expert 7.9.x VM only allows up to 8 CPU cores.

Issue:
Deployment of Data Center Expert 7.9.x only allows up to 8 CPU cores.

Product Line:
Data Center Expert

Environment:
DCE potentially any version
AP94VMACT deployment on VMware ESXI

Cause:
Data Center Expert VM was only built with the maximum capacity of 8 CPU cores. This was due to compatibility with ESXI version 4.

Resolution:
This can be edited in VMware and changed to allow more cores.

Shut the vm down.
Right click the VM in vsphere.
Go to Compatibility --> Upgrade Compatibility
conmpatibility_menu.PNG

You will get a warning stating that this is an irreversible operation. Hit yes.
compatibility_warning.PNG

Choose the last one in the "Compatible With" list and hit OK
compatible_with.PNG

You should now be able to set over 8 CPUs for the DCE 7.9.2
compatible_edit_settings.PNG



***Please note that if you have deployed a version and increased the number of cores, then upgraded that version to the next (not a fresh VM deployment), you will not see this issue.

APC New Zealand

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Range:
Data Center Expert
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Range:
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