{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}
{}

Our Brands

{"support":{"yesButton":"yes","noButton":"no","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Was this helpful?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please tick the box"}}}
Search FAQs

Why are Events not being displayed in the PowerChute Business Edition browser interface?

Issue:
Events are not displayed in the PowerChute Business Edition browser interface.

Product:
PowerChute Business Edition versions 9.5 and above. 

Environment:
All supported Window OS

Cause:
  1. Java Scripts may be blocked. 
  2. This issue by be caused by uBlock Origin running on Firefox.

Solution:
  1. Allow the browser to run Java scripts and verify that security tool allow Java scripts to run. For assistance with enabling Java scripts with your browser see this site https://www.enable-javascript.com/ or search on enable Java scripts using your favorite search engine.
  2.   To fix the issue with uBlock on Firefox add a whitelist entry for https://localhost:6547/*


 

Can't find what you are looking for?

Reach out to our customer care team if you have any questions or need more technical support.