Issue: UPS does not shut down after power-related events (“Power Failed” or “Low Battery” events).
Product:
PowerChute Business Edition v9.2.1 and higher
Environment:
UPS devices with the C postfix, e.g. SMT 750C, SMC 1500C
Solution:
Upgrade your UPS firmware to the latest revision to resolve the issue. For more information, see Knowledge Base article FA281865 available on the APC website.
Can't find what you are looking for?
Reach out to our customer care team to receive information on technical support, assistance for complaints and more.