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Search FAQs

What steps are needed to reset the password on the NetShelter ARU?

Issue:
There's a need to know how to reset a lost password.

Product Line:
NetShelter SX, NetShelter VX

Environment:
All versions and serial ranges.

Cause:
The password is lost and needs to be reset.

Resolution:
To reset the password press: Setup -- System -- System Password -- use the 5th through 12th digits of the serial number.

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Reach out to our customer care team if you have any questions or need more technical support.