Search FAQs
Back-UPS CS: Runtime does not exceed 45 minutes
Issue:
Why won't my Back-UPS CS run longer than 45mins with a low load connected?
Product Line:
Back-UPS CS
Environment:
BK350, BK500, BK500BLK BK350EI and BK500EI
Cause:
Safety Runtime Limiter
Resolution:
The 120v and 230V International Back-UPS CS models BK350EI and BK500EI, that were made before January 1st 2004, have a max runtime limiting cap of 45 minutes. Anything made after that date will not have a runtime cap. Instead with out the shutdown software they will run until then have exhausted their battery.
Why won't my Back-UPS CS run longer than 45mins with a low load connected?
Product Line:
Back-UPS CS
Environment:
BK350, BK500, BK500BLK BK350EI and BK500EI
Cause:
Safety Runtime Limiter
Resolution:
The 120v and 230V International Back-UPS CS models BK350EI and BK500EI, that were made before January 1st 2004, have a max runtime limiting cap of 45 minutes. Anything made after that date will not have a runtime cap. Instead with out the shutdown software they will run until then have exhausted their battery.
Released for:APC New Zealand
