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Why does NetBotz fail to send SMS alert or test with no text in the body?

Published date: 01 June 2015

Issue:

NetBotz Send Wireless SMS message fails to be sent if message body contains no text

Product Line:

NetBotz

Environment:

Botzware any version

Cause:

If no text or macros are added to the body of the sms message, botzware sees this as no message and it is never sent. This is the case with actual alerts or test alerts.

Resolution:

Make sure there is valid data in the body of the SMS message alert. If using a macro, try testing with actual text instead to be sure the issue is not that the macro is not providing actual data.
 

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