Browse FAQs

With VM Startup enabled, PowerChute Network Shutdown Fails to Restart a Fault Tolerant VM that it shut down.

Published date: 06 December 2018

Issue:
In addition to the Fault Tolerant VM failing to start, there are errors reported in vSphere client for PowerChute Network Shutdown (PowerChute) attempting to start a secondary VM.

Product Line:
PowerChute Network Shutdown v3.1, 4.x

Environment:
VMware

Cause:
This issue occurs if the vCenter Server goes offline during a shutdown sequence. PowerChute then fails to identify which VM is the primary and which is the secondary.

Resolution:
None. When vCenter Server becomes accessible, PowerChute will be able to identify the primary VM and issue a startup command to it. The secondary VM will be started by the system.
 

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.