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PowerChute Business Edition 9.x agent does not launch properly from StruxureWare Central

Published date: 22 June 2015

Issue:
PowerChute Business Edition 9.x agent does not launch properly from StruxureWare Central

Product Line:
PowerChute Business Edition
StruxureWare Central
StruxureWare Data Center Expert.

Environment:
All supported OS

Cause:

By default, the web page for a PowerChute Business Edition (PCBE) agent is launched from StruxureWare Central on port 3052. With PCBE version 9.x , you are redirected to HTTPS port 6547. The launch within StruxureWare does not support the redirect and will not allow the connection to the agent.

Solution:

To resolve this issue, simply edit the launch settings within Central so that it launches to HTTPS port 6547.

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