{}

Our Brands

Search FAQs

NBPD0165 Camera settings changes do not take effect when launching to camera from NetBotz

Issue:
NBPD0165 Camera settings changes do not take effect when launching to camera from NetBotz

Product Line:
NetBotz

Environment:
NBRK0750
NBWL0755
NBPD0165

Cause:
If you launch to a camera through the NetBotz UI and change settings, for instance:
Under "TV System" set the value to (was being changed from "HDR 2x shutter (max 30 fps)" to "Linear (max 30 fps)" The Camera UI disappears and the setting is not changed


Resolution:
Please note this was seen on the Chrome browser. It was not seen on FireFox.

As a workaround, manually open the camera in new browser windows, instead of launching it from the NetBotz UI.

If the camera is on the NetBotz private LAN, using a different browser also works with port forwarded camera as well if you use the NB IP/Camera Port (eg. https://192.168.1.10:5100)

APC Netherlands

Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.