Why is the PowerChute Web UI is inaccessible in Firefox version 69 (64-bit)
Published date:
05 January 2021
Issue: The PowerChute Web UI is inaccessible in Firefox version 69 (64-bit). When you navigate to the PowerChute UI in the browser, the following message is displayed: You must log in to this network before you can access the Internet.
Product Line:
PowerChute Business Edition v10.0.1 and above
PowerChute Network Shutdown v4.3 and above
Environment: Mozilla Firefox version 69 (64-bit)
Solution: Follow the below steps to resolve the issue:
Open Firefox version 69 and enter “about:config” in the address bar. Hit ENTER.
This page displays a list of services. Search for “network.captive-portal-service.enabled” and set the value to “false”:
The PowerChute UI will not be assessible via Firefox version 69.
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