{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}
{}

Our Brands

{"support":{"yesButton":"Yes","noButton":"No","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Was this helpful?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please check the box"}}}
Search FAQs

Does the W870-8135 NetShelter key work on the combination handle AR8132A?

Issue: 
A customer claims that their new AR8132A door handles can be opened with the standard NetShelter 333 key: W870-8135. 

Product Line: 
NetShelter SX, AR8132A

Environment: 
All models, all serial numbers. 

Cause: 
The AR8132A uses a different key, but the standard 333 key will also open the lock. 

Resolution: 
The AR8132A will accept any key similar when the combination is set to the factory default of 000. 
Once a new combination is set, only the key included with the AR8132A will open the lock. 

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.