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Service Plans

Service Plans

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs. Maintain maximum efficiency and optimal performance.

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On-demand Services

On-demand Services

Performed at any point for your UPS or cooling system lifecycle, regardless of your service contract status. Protect your investment, prolong the life of your system, and reduce the risk of downtime while operating your critical applications.

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Dispatch Services

Dispatch Services

Gain more predictable maintenance costs, extend your staff’s expertise to perform basic remote troubleshooting, and outsource the advanced remote and on-site support needs to Schneider Electric. Dispatch Services is an annual or multi-year service plan add-on to our cloud-based software EcoStruxure IT Expert. It covers a mix of 1-phase UPSs, PDUs, and other related accessories. With Dispatch Services, you monitor your equipment using EcoStruxure IT Expert (sold separately), our qualified experts train your Network Operations Center to handle basic remote support, and we perform advanced remote and on-site services, with replacement parts and labor included.

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Operate MBRS

Operate MBRS

Proactively replace your modular batteries to avoid unplanned downtime, reduce costs, and safeguard your system’s availability Our Modular Battery Replacement Service ensures availability while providing safety, peace of mind and convenience

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Remote Monitoring Services

Remote Monitoring Services

A 7x24 monitoring service that acts as a primary or secondary support function. Trained technicians will monitor the health status of the physical infrastructure to help diagnose, notify and resol.... A 7x24 monitoring service acting as a primary or secondary support function

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