Environment:
NetBotz 300-500 Series (all versions)
Cause:
For a NetBotz appliance to email out when a threshold is in alarm the follow option must be configured.
Resolution:
The following will explain how to test and configure email notification within a Netbotz appliance. Advance View must be installed on the computer to be able to configure and test email actions. Please also be sure to use the same version of Advanced View as the version of Botzware installed on the NetBotz appliance. For the latest version of Advance View please navigate to the following URL http://updates.apc.com/botz/av/install.htm
Enter and Testing Email Settings
Click on the Configuration icon located at the right hand side of Advance View
Under the Appliance Settings click on E-mail Server
Enter or verify the E-mail server information is correct
Click Test E-mail Server icon
Enter a valid E-mail address
Verify that the email was received
Creating and test email alert actions
Click on the Configuration icon located at the right hand side of Advance View
Select Alert Actions
Select Primary E-mail Notification then click Edit
Check that all Severities and included
Click Add to enter E-mail addresses
Enter the E-mail address and click OK (repeat steps 5 and 6 for multiple addresses)
Click OK to save and accept changes
Select the Primary E-mail Notification and click Test alert.
Verify that the email addresses has been received
Associating an Alert Action to a Alert Profile
Click on the Configuration icon located at the right hand side of Advance View
Click on Alert Profile
By default there will be a Default(can be modified) policy *
Select the Default Alert Policy and click Edit
Within this page there are a list of alert sequences
Select First Alert Level (can be modified) and click Edit
Under the Action window located at the bottom click Add to add additional Alert Action (if the Primary Email Notification action is listed the jump down to step 9)
Select the Alert Action and click OK
Click OK until back main page of Advance View
Associating Alert Profiles to Thresholds(will configure temperature threshold)
Click on the Configuration icon located at the right hand side of Advance View
Double click on Sensor Pods
Select Sensor Pod that requires modification (default is Sensor Pod integrated) and click Sensors
Select Temperature
Select the Threshold that requires modification
Click Edit
Located the Alert Profile drop down menu at the bottom and select the Alert Profile that was configured
Click OK until you are back to the list of sensors
Repeat Steps 4 – 8 to modify the other sensors
*Note by default all thresholds are added to the Default Alert Policy.
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