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{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}How do I upgrade the firmware of an XU1K3LLXXRCC and select Smart-UPS SRT models using a USB Flash Drive?
How do I upgrade the firmware of an XU1K3LLXXRCC and select Smart-UPS SRT models using a USB Flash Drive?
Product Line:
Smart-UPS Industrial
Smart-UPS SRT 5-10kVA
Environment:
XU1K3LLXXRCC, All Serial Numbers
Smart-UPS SRT 5-6kVA, UPS ID1020
Smart-UPS SRT 8-10kVA, UPS ID1021
Cause:
Certain Smart-UPS SRT models and the Smart-UPS Industrial XU1K3LLXXRCC supports firmware upgrades via a USB Thumb Drive.
The latest firmware image and release notes are attached to the bottom of this FAQ.
This is a method unsupported by certain Smart-UPS Products. This FAQ will explain how to perform this upgrade on specific UPS models specified above.
For information on updating the UPS firmware via a Network Management Card, or the Firmware Upgrade Wizard, please refer to FAQ FA164737.
NOTE: During the upgrade process the UPS will not be able to provide battery backup in the event of a power outage
Resolution:
Follow the steps below to determine your current UPS firmware revision, select the proper firmware image, and update the UPS firmware.
To find your current UPS ID and Firmware:
Every Smart-UPS has a unique UPS ID. This can be found in the "About" menu on the UPS LCD screen, or via the NMC web interface, in “About” menu, then “Network”.
The "Microlink ID" is a unique identifier for the hardware platform of your UPS. We use the "ID" number to make sure we select the correct firmware file. Sometimes one specific model UPS may have different "ID" numbers depending on when it was produced. Always check the "ID" number of the unit you are going to upgrade and ensure you use the firmware file with the compatible ID. Using the incorrect firmware file can result in damage to the UPS.
Download the applicable Firmware Image, linked in the Firmware Revision Table below:
Firmware Revision Table
| UPS ID | Prefix | Latest FW | Release Notes | FW after FW Upgrade | FW Upgrade with Output On |
| 1020 | SRT | SRT1020UPS_15-0.enc | SRT1020UPS_15-0.txt | UPS 15.0 | Yes |
| 1021 | SRT | SRT1021UPS_15-0.enc | SRT1021UPS_15-0.txt | UPS 15.0 | Yes |
| 1017 | XU1K3LLXXRCC | XUL1017UPS_2-7.enc | XUL1017UPS_2-7.txt | UPS 02.7 | Yes |
| Step 1 | Important: The USB drive must first be formatted, and configured to FAT32 file system. | |
| Step 2 | Connect the USB device to the USB port of the unit. | |
| Step 3 | Wait until the system detects the USB. Verify the screen in the next column is displayed. This screen will be shown for about 1minute. | |
| Step 4 | After 1 minute, the USB Device menu will appear. |
|
| Step 5 | Scroll down and select “Install UPS Firmware” |
|
| Step 6 | Select “Yes” to upgrade the firmware | |
| Step 7 | Display automatically pop ups with “Receiving Firmware Image X% Completed” |
|
| Step 8 | Validating the file | |
| Step 9 | Display automatically pop ups with “Installing Firmware X% Do Not Power Off” | |
| Step 10 | Once upgrade is successful, the system will reset and display this screen. | |
| Step 11 | The system will now return to the "USB Device" menu. |
|
| Step 12 | Once the USB Drive is removed you need to reboot the Network Management Card:
|
Attachment(s)
