{"support":{"yesButton":"yes","noButton":"no","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Did this answer your question?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please tick the box"}}}Search FAQs
{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}Unable to access PowerChute Network Shutdown from OS default browser (FF31) on Oracle Linux 6.6 and Oracle Linux 6.7
Issue:
Install PCNS on Oracle Linux machine and try to access the web UI from OS default browser (Firefox 31.1.0)
The following error message appears:
Error: sec_error_ca_cert_invalid
Product Line:
PowerChute Network Shutdown 4.1
Environment:
OS: Oracle Linux 6.6 and Oracle Linux 6.7
Browser: Firefox 31.1.0 (Default Browser)
Build: PCNS 4.1
Cause:
The value of security.use_mozillapkix_verification is false.
Resolution:
1) Type "about:config" in browser’s address bar and hit Enter.
2) Navigate to "security.use_mozillapkix_verification" and toggle the value to "true".
You will be able to access the web UI after doing this fix.
Install PCNS on Oracle Linux machine and try to access the web UI from OS default browser (Firefox 31.1.0)
The following error message appears:
Error: sec_error_ca_cert_invalid
Product Line:
PowerChute Network Shutdown 4.1
Environment:
OS: Oracle Linux 6.6 and Oracle Linux 6.7
Browser: Firefox 31.1.0 (Default Browser)
Build: PCNS 4.1
Cause:
The value of security.use_mozillapkix_verification is false.
Resolution:
1) Type "about:config" in browser’s address bar and hit Enter.
2) Navigate to "security.use_mozillapkix_verification" and toggle the value to "true".
You will be able to access the web UI after doing this fix.
Discuss this topic with experts
Can't find what you are looking for?
Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.