Browse FAQs

What to do if you cannot SSH into PowerChute Network Shutdown appliance running on VMware?

Published date: 12 March 2021

Attempting to SSH to PowerChute Network Shutdown Appliance and receive error message stating that connection has been refused.

Product Line:
PowerChute Network Shutdown Appliance for VMware


SSH is not running or files are missing or corrupted.

Note: All commands are in Bold Italic

Log into the Appliance using VMware vSphere Client

1 - Check to see if SSH is running. The command is

            service sshd status
            If the service is not running run this command
            service sshd start
2 - If the service is running run this command
            yum install samba-client samba-common

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.