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How to reset the SmartConnect Network Interface
Issue:
How to reset the SmartConnect Network Interface
Product Line:
SmartConnect enable Smart-UPS
Environment:
Smart-UPS SMC, SMT, SMTL, SMX, SCL with built-in SmartConnect network port
Cause:
Need to reset for X reason or need to establish connectivity or re-establish connectivity with SmartConnect cloud
NOTE: resetting the network interface will not affect the attached load. AC output will continue.
Solution:
To reset the network interface of a SMT, SMTL, or SMX model UPS, on the display interface hold the UP and DOWN buttons simultaneously for 5 seconds. The display flashes to indicate that the network interface has restarted.
To reset the network interface of an SMC model UPS, on the display interface hold the MUTE and MENU buttons simultaneously for 5 seconds. The display flashes to indicate that the network interface has restarted.
How to reset the SmartConnect Network Interface
Product Line:
SmartConnect enable Smart-UPS
Environment:
Smart-UPS SMC, SMT, SMTL, SMX, SCL with built-in SmartConnect network port
Cause:
Need to reset for X reason or need to establish connectivity or re-establish connectivity with SmartConnect cloud
NOTE: resetting the network interface will not affect the attached load. AC output will continue.
Solution:
To reset the network interface of a SMT, SMTL, or SMX model UPS, on the display interface hold the UP and DOWN buttons simultaneously for 5 seconds. The display flashes to indicate that the network interface has restarted.
To reset the network interface of an SMC model UPS, on the display interface hold the MUTE and MENU buttons simultaneously for 5 seconds. The display flashes to indicate that the network interface has restarted.
To reset the network interface of an SCL model UPS, insert paperclip into the reset hole on the rear of the UPS.

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