Browse FAQs



What are the various generations of Smart-UPS Products?
... of single phase Smart-UPS Products? Smart-UPS ... a variety of Smart-UPS products in use ... ... Over the years APC has steadily improved ... ... refer to the apc .com product ... for your specific UPS . Current Products: ... generation Line Interactive Smart-UPS products Both rackmount and tower versions available ... Serial Port on UPS ) Smart -Slot for installation of APC Accessory Cards ... generation Line Interactive Smart-UPS products ... units Rack / Tower convertible ... Serial Port on UPS ) Smart -Slot for installation of APC Accessory Cards ... Level Line Interactive Smart-UPS products
Smart-UPS C Series FAQ
Smart-UPS C Series FAQ Smart-UPS ... is the new Smart-UPS C series? The Smart-UPS C series is ... new entry level Smart-UPS product designed for ... ... available as dedicated Tower or Rack- ... 1000 and 1500va in both Rack and Tower form factors ... with the SMC Smart-UPS ? The SMC Smart-UPS supports Powerchute Business ... ... not have a Smart -Slot and ... ... SMT and SMX Smart-UPS products? ... attached to the UPS . ... hardware do the rackmount versions ship with ... ... "" Sseries Smart-UPS ?
Replace Battery LED Flashing on an "SUA" or "SUM" Smart-UPS
Smart-UPS ... voltage for the UPS to recognize it ... SUA Tower models, 1500va or less: ... back of the UPS . SUA Tower models larger than 1500va : ... bezel of the UPS to access the ... ... and Rack/ Tower convertible models, ... ... connected and the UPS still will not ... ... and take the UPS out of service ... Once the battery has cooled you can try to remove it from the UPS . ... If it has swollen and is lodged in the UPS , we recommend that you replace the UPS . Please contact APC Tech support if you have any additional questions about troubleshooting this issue.
Video: How do I upgrade my SMT/SMX Smart-UPS firmware using my Network Management Card?
... to update my Smart UPS (SMT/ ... Smart-UPS models with the ... Supported UPS model listed above UPS Network Management Card ... UPS power output * ... ... for the particular UPS (Links are ... UPS Firmware Updates allow ... ... recommend using the APC Firmware Upgrade Wizard ... connection to the UPS whenever possible. The APC Firmware Upgrade Wizard ... ... to upgrade their Smart-UPS Firmware using an APC Network Management Card ... ... and update the UPS via the Network ... ... Find the correct UPS Firmware Image. Use the UPS "ID" ... Image for your UPS . ... platform of your UPS .
How can I adjust the number of battery packs on a Smart-UPS XL?
**Please note that if you have the scroll lock on, Hyper-Terminal may not communicate properly with an APC UPS or accessory.
How do I select the correct Smart-UPS XL battery pack for my Legacy Smart-UPS?
" APC manufactures a wide VA range of Smart-UPS products. Some of these models
Adding External Batteries to an SU, SUM, SURT, SURTA, SURTD or SUA series Smart-UPS XL
... which battery packs are compatible with your UPS or what estimated ... page for you UPS at http://www. apc .com
Does my Smart-UPS have Equipment Protection Policy (EPP) coverage?
Does my Smart-UPS have Equipment Protection ... Smart-UPS , Smart-UPS Online ... on many 120v UPS Systems and Surge ... All Smart-UPS and Smart-UPS Online products include ... ... volt Line Interactive Smart-UPS offer EPP coverage ... Smart UPS models that do ... All Smart-UPS Online models. ... , 208v, 230v , or 240v ... ... /www. apc .com/ ... ... not your particular UPS features EPP coverage ... If you need to open an EPP claim for your UPS , please contact your local Tech Support Team for assistance.
What are the Minimum and Maximum mounting depths for Smart-UPS rails?
... mounting depths for Smart-UPS rack mount rails ... Smart-UPS ... This includes the UPS as well as ... Smart-UPS Rackmount units (typically ... ... included with your UPS or External Battery ... For all Smart-UPS products 10kva or less: ... If your Smart-UPS is equipped with cleats (metal pieces attached to the sides of the Smart-UPS chassis that slide into the rails) the minimum depth is 29"". For Smart-UPS products over than 10kva: ... If you are using your APC rail kit to mount non- APC equipment your experience may vary.


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