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About StruxureOn Gateway

Published date: 25 January 2018

About StruxureOn Gateway

Product Line

StruxureOn Gateway

Register your StruxureOn Gateway server with the StruxureOn Digital Service, then download the StruxureOn app for your mobile device, Android 4.4 and higher or iOS 8 and higher. 

After you install StruxureOn Gateway, use a browser on any computer with network access to the server to log in to the application from the local host, https://localhost/dce/index.html. Enter the username  admin  and password  admin.

You access basic functions for the first time from the banner on each page. Menu options for all functions are available in the upper right corner of the status bar.

Proxy server

The StruxureOn Gateway server must use the internet to communicate with the StruxureOn Digital service. If you are using a proxy server, choose to automatically detect proxy settings, or to configure the settings manually:

  1. Specify the proxy server address, the HTTP port and HTTPS port used to communicate with the proxy server, and the username and password to access it.
  2. Click OK to confirm the StruxureOn Gateway server can access the proxy server using these settings.

Register the Gateway with StruxureOn

Once your StruxureOn Gateway is connected and communicating with the StruxureOn server, click the link to Register with StruxureOn. For more information, see Get started on

Discover devices

Create and run device discoveries for Standard SNMP (SNMPv1, SNMPv3) and NetBotz devices, or Modbus TCP in the More... > Discovery option.

Specify a name for the discovery and a valid IP address or IP address range.

Standard discoveries

Specify an IP address range. Use an asterisk to search an entire subnet: 192.168.1.* Use a dash to search a range of IP addresses:

You can specify multiple IP addresses or IP address ranges, and select either the SNMP or NetBotz protocol, or both protocols.

SNMP: Specify SNMPv1 or SNMPv3.

For SNMPv1, specify the Read community name (public is default), the Write community name (private is default), and the port, (161 is default).

For SNMPv3, specify the Username, Authentication type (MD5 or SHA), Authentication password, Encryption type (DES, DES3, AES128, AES192, AES256), Encryption password, and Port (161 is default).

NetBotz: Specify the Username, Password, and Port (80 is default, or 443 with SSL enabled).

Modbus TCP discoveries

Specify the Device type, IP address, Port (502 is default), and Slave ID.

Note: All discovered devices are placed in the Discovered Devices list on the Devices page. Devices are not monitored until they are moved from the Discovered Devices list to the All Devices group or a group you create.

Additional configuration

Auto Update

Enable to automatically update the StruxureOn Gateway software. Auto update is disabled by default.

Configure alarm thresholds

Create alarm thresholds by sensor type in the More ... > Alarm Configuration option.

  1. Click Create Alarm Configuration, and choose a sensor type.
  2. Specify a name for the alarm configuration.
  3. Specify a value for at least one threshold parameter: Minimum, Low, High, or Maximum.
  4. Click Add sensor type.
  5. Filter the list by device type. You can narrow the list using text you type to find only the sensors you want in the list.
  6. Click +Add or +Add all to include the sensors you want to respond the threshold alarm.
  7. Click Done and OK.

View active alarms

Click the status icon at the top of every page, or click Alarms to view active alarms for all devices or by device.

You can filter the list by the alarm severity and by the data displayed in any column, and choose whether to display alarms that have been resolved.

View device details

On the Devices page or on the Alarms page, click the device label to view device details.

Click the IP address of the device to launch its user interface.

Click the parent device, if available, to view its device details.

View sensor data

On the device details page for any device, click the sensor name to view sensor data. Non-numeric sensor data is available in a table by default. Numeric sensor data is available as a graph by default.

Graphs display the last 24 hours by default, You can set the graph to display the last 7 days, last 30 days, or a custom interval.

Click the graph to display individual data points. Move the sliders at the bottom of the graph to zoom in or out.

Click Export to download sensor data as a CSV file.

Configure device polling

Specify the timeout and the number of times the server should retry polling SNMP and Modbus TCP devices.

Timeout (seconds): Specify how long the StruxureOn Gateway server will wait for a response before it considers the poll failed.

Retries: Specify how many times the StruxureOn Gateway server will attempt to communicate with a device after the initial failure, before it stops trying to access the device.

Configure device file transfer settings

Create, modify, or remove device settings configurations to access SNMPv1 and SNMPv3 devices.

The file transfer method is FTP only.

You can modify, but you cannot delete the Default Device Settings configuration.

The Default Device Settings configuration is applied to all SNMP devices unless a device is specified in another configuration.

To create a device settings configuration:

  1. Specify a name for the configuration, a username and password, and port.
  2. Click Add Devices to specify the SNMP devices you want to access. Filter by device type, or enter search terms for data in any column in the list.
  3. Click Done and then Create.

Note: The StruxureOn Gateway gathers the event.txt log daily for most APC devices using the Gateway's FTP credentials, apc/apc by default. Makes sure the Gateway credentials match those on the devices. Otherwise, a warning email message is sent every day for each device.

Upload Device Definition Files (DDFs)

Upload Device Definition Files (DDFs) from your local computer when needed.

The latest Signed DDF Catalog is included when you install StruxureOn Gateway. When a more recent catalog is available, or when a custom DDF that is not included in the catalog becomes available, you can upload it to your StruxureOn Gateway server.

Signed DDF Catalog: Upload the latest Signed DDF Catalog from Signed DDFS are verified and signed by Schneider Electric.

Unsigned DDF: Upload an individual DDF. Individual DDFs may not yet be verified. The Signed DDF Catalog contains only DDFs verified by Schneider Electric.

Configure backup

Create and schedule full, configuration, and synchronized server backups.

Click Add Location to define the mount type (NFS or Windows), backup path, and for the Windows mount type, the username, password, and domain of the server you are using for the backup.

Create, edit, or delete Gateway users

You create, edit, and delete StruxureOn Gateway users from the More... > Users option.

All StruxureOn Gateway users have admin user privileges. You can delete the default admin user once another user has been created.

Note: You log in to to manage contacts for the StruxureOn Digital Service.

Customer Experience Program: The Customer Experience Program helps Schneider Electric improve StruxureOn Gateway and the features you use most often by sending usage and error data. Participation in the program is enabled by default. You can change this at any time in your user account settings.

Other options

username: Account details and user preferences for the logged in user.

Logs: Download a zip archive of informational logs from your StruxureOn Gateway server.

Device Polling: Specify the timeout and the number of times the server should retry polling SNMP and Modbus TCP devices.

Device Library: Upload a signed DDF catalog (Device Definition File) or an unsigned DDF from your local computer.






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