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Serial Communication Cable used for SURTD model UPS models

Published date: 25 February 2020

Issue:
Which serial communication cable can I use with a Smart UPS RT "SURTD" model UPS?

Product Line:
  • Smart UPS Online models with the following model prefix:
    • SURTD

Environment:
  • All serial numbers
  • All firmware versions

Cause:
Users may need to order a spare communication cable or verify the correct part number.

Resolution:
The SURTD online UPS models use an RJ-45 to DB-9 Serial Cable. The part number is 940-1525A and as a spare part through most resellers or distribution channels using the part number 0J-940-1525A.

This communication cable is shipped with a new UPS.

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