Browse FAQs

What accessories are available for the "SURT" series of Smart-UPS Online UPS Systems?
surt008 APC Smart-UPS RT 15ft Extension Cable for 192VDC External Battery Packs
How do I update the firmware of my SRT/SMC/XU/XP/SMX/SMT/SCL/SRC/CHS series Smart-UPS using the Firmware Upgrade Wizard?
Issue: ... firmware of the UPS : All Smart-UPS ... support the below Smart-UPS devices: ... smx1500 with firmware UPS 02. x or lower. ... find your current UPS Firmware version via UPS LCD: ... menu of the UPS LCD screen, ... down to " UPS Firmware". ... find your current UPS Firmware version via ... ... find your current UPS ID: Every Smart-UPS has a unique UPS ID. ... menu on the UPS LCD screen, ... ... same models of UPS have different UPS IDs depending on ...
Adding External Batteries to an SU, SUM, SURT, SURTA, SURTD or SUA series Smart-UPS XL
... Information on which battery packs are compatible with your UPS or what estimated ... page for you UPS at http: ... /www. apc .com
Replace Battery LED Flashing on an "SUA" or "SUM" Smart-UPS
The replace battery indicator is flashing ... Smart-UPS The replace battery indicator flashing indicates ... not a functional battery connected. ... caused by the battery being physically disconnected ... or by a battery being connected that ... voltage for the UPS to recognize it ... ... verify that the battery is physically connected ... SUA Tower models, 1500va ... ... back of the UPS . SUA Tower models larger than ... ... There is no external disconnect, you ... check the internal battery connections. ... bezel of the UPS to access the battery compartment. ... to connect the battery (ies) ...
How can I adjust the number of battery packs on a Smart-UPS XL?
Smart-UPS XL products require ... you tell the UPS how many external batteries are connected so that the UPS can properly calculate ... Smart-UPS XL ... you can use external batteries . ... runtime and have Smart Batteries . Smart-UPS XL models are ... modules to the external battery packs . Smart-UPS XL models are ... modules to the external battery packs . batteries effects the runtime calculations which a Smart-UPS performs when it ... is running on battery power. ... ways program the Smart-UPS XL to recognize ... number of external batteries .
Can I mix old and new batteries in a Smart-UPS?
... example, an APC Smart-UPS SRT 5000 system with an external battery pack would take one battery cartridge for the UPS and two battery cartridges for the external battery pack .
How do I select the correct Smart-UPS XL battery pack for my Legacy Smart-UPS?
... select the correct Smart-UPS XL battery pack for my Legacy Smart-UPS ? Smart-UPS ... the use of external batteries to extend runtime ... " APC manufactures a wide VA range of Smart-UPS products. additional external battery packs to the Smart-UPS . ... when operating on battery . Smart-UPS will function with the appropriate external battery pack . *All Smart-UPS with the extended ... ... all current production Smart-UPS , as well ... discontinued Smart-UPS , which support an additional battery pack , and the battery packs with which they are compatible. UPS Model Battery Pack Model SU48RMXLBP or UXBP48 (not rack -mountable) SU48RMXLBP or UXBP48 (not rack -mountable) SU48RMXLBP or UXBP48 (not rack -mountable) SU48BP only (not rack -mountable)
My smx2200 or smx3000 series Smart-UPS displays "Battery Temperature Sensor Fault"
The smx2200 and smx3000 series of Smart-UPS use Smart external battery backs to increase runtime.
Video: How do I troubleshoot the Replace Battery LED on a Smart-UPS?
The Replace Battery LED is lit on my Smart-UPS . Smart-UPS , Smart-UPS Online The Replace Battery LED is designed ... illuminate when the battery needs to be ... ... troubleshoot your Replace Battery Indicator: ... . Allow the battery to charge to ... Screen on the UPS (if so ... ... for a standard UPS or 24 hours for a UPS with external batteries connected. Smart-UPS products will charge batteries whether the unit ... If your UPS has an LCD ... then select " UPS Self Test" If your UPS does not have ...
Video: How do I upgrade the firmware on an APC Network Management Card (NMC) or NMC embedded device (Rack PDU, etc)?
UPS Network Management Card v3. X . X Firmware for Smart-UPS and Matrix w/AP9617/8/9 installed or

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