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Video: APC AV S & J Type Power Conditioner w/ Battery Back-up - Brain Dead Procedure and Cold Start Procedure.

Article available in these languages: English, Spanish

Issue:
UPS will not operate on utility power or may be displaying unusual characteristics.

Product Line:
APC AV Power Conditioners with Battery Back-UP
Models: J10, J10BLK, J15, J15BLK, S10, S10BLK, S15, S15BLK and S20BLK

Cause:
This may be caused by one of the

Environment:
UPS is not operating as designed following conditions;
  • Improper Voltage
  • Poor power quality

Resolution:
The following video details the process for the Brain Dead (Logic Reset) and Cold Start of AV Power Conditioners.

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