{}

Search FAQs

{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}

When using the Mobile Power Pack, how can I charge both my Phone and my 2.4A device simultaneously?

When using the Mobile Power Pack, how can I charge both my Phone and my 2.4A device simultaneously?

The Mobile Power Pack has a maximum charging Output of 2.4A, shared between the two USB ports.

Mobile Power Pack:

M5BK and M10BK

Environment:

N/A

Cause / Resolution:

The Mobile Power Packs have a combined 2.4A output charging current, between the two USB type A ports. When connecting a 2.4A device to the applicable 5v/2.4A USB port, all of the Mobile Power Pack’s charging capability will be utilized, rendering the 5V/1A unable to charge another device.

Figure 1

For charging the two devices simultaneously, it is recommended the 2.4A device be connected to the 5V/1A USB port and your additional 1A device be connected to the 5V/2.4A USB port. The 5V/1A USB port is electrically limited to 1A and although the device connected in this instance is a 2.4A device, the Mobile Power Pack will still be capable of charging the device at a reduce rate.

Video presentation: https://youtu.be/rsz3D6EM9YU

Did this answer your question?

Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.